Role Summary :

As a Marketplace Content Manager, you will play a critical role in improving item-level quality across Target Plus by leveraging customer and performance signals such as returns, conversion, and ratings. This role focuses on identifying quality gaps, defining item-type level attribute standards, and enabling teams and partners to improve catalog accuracy and customer experience.

Core Responsibilities:

Quality Measurement Insights

- Analyze key performance signals (returns, conversion rates, ratings, reviews) to identify catalog quality gaps
- Define and track quality metrics at item-type/category level
- Build dashboards and reports to monitor catalog health and performance trends

Attribute Strategy Standardization

- Define critical item-type level attributes based on customer behavior and defect signals
- Partner with business teams to standardize attribute requirements across categories
- Continuously refine attribute frameworks to improve discoverability and conversion

Root Cause Analysis Problem Solving

- Perform deep dives to identify root causes of catalog-related issues (e.g.,



high returns due to incorrect attributes)
- Recommend process, content, or system-level improvements
- Work with cross-functional teams to implement corrective actions

Stakeholder Collaboration

- Partner with Account Management, Onboarding, and Merchandising teams to drive quality improvements
- Provide actionable insights to improve partner catalog performance
- Align with LD and Knowledge teams to incorporate learnings into training and SOPs

Enablement Governance

- Support creation of guidelines, SOPs, and quality standards for catalog content
- Drive adherence to attribute standards and quality benchmarks
- Contribute to training and certification programs to improve catalog quality awareness

Core Skills Competencies:

Data Analysis Problem Solving

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Marketplace Content Manager (Karnataka)
🏢 Target
📍 Karnataka