? Role Purpose To drive student admissions by managing enquiries, converting leads into confirmed admissions, and ensuring a seamless parent experience aligned with the school’s vision of quality education and holistic development.

? Key Responsibilities

1. Admission Enquiries & Conversions

- Handle walk-ins, calls, emails, and online enquiries professionally
- Counsel parents on CBSE curriculum, school offerings, and facilities
- Conduct school tours and presentations
- Follow up on leads and ensure timely conversion to admissions
- Maintain daily enquiry-to-admission conversion targets

2. Admission Process Management

- Guide parents through the complete admission process (form filling, documentation, fee submission)
- Ensure accurate data entry in admission systems/CRM
- Coordinate admission interactions, assessments, and approvals
- Maintain updated admission records and documentation

3. Parent Relationship Management

- Build strong relationships with prospective and existing parents
- Address queries, concerns, and objections effectively
- Ensure a high level of parent satisfaction throughout the admission journey

4. Marketing & Outreach Support

- Support school marketing initiatives (events, open houses, campaigns)




- Coordinate with marketing team for lead generation activities
- Represent the school at events, exhibitions, and community outreach programs

5. Coordination & Internal Alignment

- Work closely with academic coordinators and front office
- Share admission data, trends, and feedback with leadership
- Ensure alignment with school policies and admission guidelines

6. Reporting & MIS

- Maintain daily/weekly admission reports (enquiries, conversions, pipeline)
- Track targets and performance metrics
- Use CRM/Excel tools for data management and analysis

? Qualifications & Experience

- Graduate (mandatory); Postgraduate preferred
- 2–5 years of experience in admissions/sales/customer relationship roles (preferably in schools/education sector)
- Experience in CBSE school admissions is an advantage

? Skills Required

- Excellent communication & interpersonal skills
- Robust counselling and persuasion ability
- Customer-centric approach
- Good organizational and multitasking skills
- Proficiency in MS Excel / CRM tools
- Presentable and professional demeanor

? Working Conditions

- 5.5 days working (as per school calendar)
- Availability during peak admission periods, events, and weekends

📌 Admission Officer (Maharashtra)
🏢 RBK Educational Institutions
📍 Maharashtra