Brief :Basics accounting knowledge.Sound knowledge of Cash Application, Wire, Lockbox, Manual and Auto PaymentsO2C/AR CycleUnderstanding on Suspense Accounts, Unidentified payments, Aging reportingAbility to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency. ;Providing coaching and feedback to team members to enable them to improve their performanceHandling EscalationProvide inputs on process and system to the team ;Competencies Required: ;Assign work to the team members on a daily basisReview daily transactions & monitor completion of workTeam management and Transaction MonitoringProductivity ImprovementClient interaction, if required at supervisory levelEnsure compliance with internal policies and procedures, external regulations and information security standardsManagement reporting and oversightLeading a team of executives for checking, verifying, and validating data to ensure all details are correctly mentionedDriving Quality initiatives in the process to attain measurable positive resultsCreate reports on a daily,



weekly & monthly basis for performance review with the onshore teamConduct quality audits from a sample of transactionsOnboard any new team member & complete trainingHold regular feedback & coaching sessions with the team ;Communicate with the internal teams within the client area for any further information required for completing transactionsCapture metrics in the process & analyze trends to take proactive measuresHave business reviews with the clients & internal managementEnsure the quality of the transactions is in compliance with predefined parameters ;Focus on Customer Satisfaction, rapport building, effective communication and timely resolution of Customer concerns ; ; ;Skill Requirements: ; ;Qualifications ; Graduate/Masters in Accounting ;Positive accounting knowledge which includes, preparation of JE and AR knowledge(Cash Application, Billing, Collections and Disputes Specialization)At least 4-6 ;year of operational experienceBasic Excel skills and knowledge of ERP is desiredStrong numerical skills with an attention to detailGood written and Oral communication skillsAbility to prioritize & multi-taskExhibits meticulous attention to detailExcellent problem solving & analytical skills ;

📌 4399705-Assistant Manager (Kochi)
🏢 EXL
📍 Kochi