Key ResponsibilitiesCustomer Calling

- Make outbound calls to potential and existing customers.
- Handle inbound customer enquiries professionally.
- Explain the company's products and services clearly.
- Generate qualified leads for the sales team.
- Schedule appointments and follow-up calls.

Customer Relationship Management

- Build and maintain positive customer relationships.
- Resolve basic customer queries and escalate complex issues.
- Maintain regular follow-up with prospective customers.
- Record customer feedback and update CRM.

Sales Support

- Promote ongoing offers and campaigns.
- Achieve daily, weekly, and monthly calling targets.
- Coordinate with the sales team to ensure timely follow-up on leads.

Documentation & Reporting

- Maintain accurate customer and lead records.
- Update CRM/Excel with call outcomes.




- Prepare daily and weekly call reports.

Key Skills

- Excellent verbal communication skills in Hindi and English (knowledge of regional languages is an advantage).
- Solid interpersonal and persuasion skills.
- Good listening and negotiation skills.
- Basic computer knowledge (MS Excel, MS Word, CRM software).
- Positive attitude and customer-focused approach.
- Ability to work under targets and deadlines.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Provident Fund

Work Location: In person

📌 telle caller (Chandigarh)
🏢 Stylam Industries
📍 Chandigarh