Customer Support Executive (CSE) (India)

Customer Support Executive (CSE) (India)

01 Aug
|
Talent Spark pvt
|
India

01 Aug

Talent Spark pvt

India

Key responsibilities

- Query resolution: Respond to customer inquiries via phone, email, and chat.
- Issue troubleshooting: Diagnose, troubleshoot, and solve customer issues using product knowledge.
- CRM logging: Document and update customer interactions and data in the CRM software.
- Team escalation: Escalate complex tickets to technical or senior teams when required.
- Feedback loop: Gather customer suggestions and share insights with internal departments.

Pay: ₹25,000.00 - ₹28,000.00 per month

Experience:

- BPO: 1 year (Preferred)

Work Location: In person

📌 Customer Support Executive (CSE) (India)
🏢 Talent Spark pvt
📍 India

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