01 Aug
|
Apti Plus Academy for Civil Services
|
Kolkata
01 Aug
Apti Plus Academy for Civil Services
Kolkata
- Key Responsibilities1. Student Counselling & Admission ConversionCounsel prospective students and parents regarding UPSC, WBCS, OPSC, and other competitive exam preparation programs.
- Understand student background, career goals, and recommend appropriate courses and preparation strategy.
- Convert walk-in enquiries, telephonic enquiries, website leads, and seminar leads into admissions.
- Provide detailed information about course structure, faculty, fees, schedules, and outcomes.
- 2. Lead Management & Follow-upsMaintain daily enquiry records in CRM/lead management system.
- Conduct regular follow-ups through calls, WhatsApp, email, and meetings to maximize admission conversion.
- Track conversion ratios and meet monthly/quarterly admission targets.
- 3. Admission Process ManagementAssist students in completing admission formalities including form filling, document collection, and fee processing.
- Coordinate with accounts and academic teams for smooth onboarding of current students.
- Ensure accurate maintenance of student admission data and records.
- 4. Student Relationship & SupportBuild strong relationships with students and parents to enhance trust and satisfaction.
- Address basic academic or administrative queries and coordinate with academic teams when required.
- Support orientation sessions, counselling seminars, and career guidance programs.
- 5. Marketing & Outreach SupportParticipate in seminars, education fairs, school/college outreach programs, and promotional activities.
- Provide market feedback regarding student expectations, competitor offerings, and demand trends.
📌 Student Counsellor (Kolkata)
🏢 Apti Plus Academy for Civil Services
📍 Kolkata