Purpose: Manage people, billing and administrative operations while ensuring smooth customer service.

Key Responsibilities

- Generate invoices and manage billing software.
- Process customer orders and payments.
- Maintain daily sales and cash reports.
- Coordinate with the finance team for reconciliations.
- Manage staff attendance, leave and shift schedules.
- Handle recruitment support, onboarding and documentation.
- Monitor staff discipline and performance.
- Resolve customer queries and service issues.
- Maintain customer database and order records.
- Coordinate with delivery partners and customers regarding orders.
- Handle administrative tasks and office documentation.
- Assist with quotations for corporate gifting and events.

Skills

- Robust attention to detail.
- Excellent communication skills.
- Comfortable with billing software, POS systems and Excel.
- Good people management skills.
- Prior experience in billing, administration or retail operations preferred.

📌 Administration Manager (New Delhi)
🏢 Halwaipop
📍 New Delhi