Role OverviewThe Front Desk Executive is the first point of contact for parents, students, and visitors.

This role combines front-office management, academic coordination, and parent communication,

ensuring smooth daily operations and a professional institute experience.

- Key ResponsibilitiesFront Desk & CommunicationGreet parents, students, and visitors professionally
- Handle walk-in and phone enquiries regarding courses, batches, fees, and schedules
- Provide accurate information about programs (school math, competitive exams, IB/IGCSE, etc.)
- Schedule demo classes, evaluations, and appointments
- Maintain enquiry follow-ups and conversion tracking
- Academic CoordinationCoordinate class schedules, batch timings, and room allocation
- Communicate class updates, changes, and notices to parents and students
- Assist faculty with attendance records and basic academic logistics
- Ensure smooth onboarding of new students
- Administrative DutiesMaintain student records, attendance sheets, and basic documentation




- Support fee collection coordination and receipt tracking (no cash handling unless assigned)
- Maintain cleanliness and discipline at the front office
- Handle email and WhatsApp communication professionally
- Parent & Student SupportAct as a liaison between parents, teachers, and management
- Address basic parent queries and escalate academic concerns appropriately
- Ensure timely communication regarding tests, homework, and evaluations
- Required Skills & QualificationsGraduate (preferred)
- Excellent communication skills (English mandatory; local language an advantage)
- Qualified appearance and courteous behavior
- Basic computer skills (MS Excel, Google Docs, email, WhatsApp)
- Ability to multitask and work in a structured academic environment
- Prior experience in a coaching institute or school is a plus

📌 Front Desk Administrator (Mumbai)
🏢 7on7 academy
📍 Mumbai