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- Designation: Customer Service Executive.
- Function: Store Operations.
- Employment Type: On Roll.
- Position Overview: The position of a Customer Service Executive plays a critical role in ensuring a positive shopping experience for customers and contributing to the overall success of Nature’s Basket.

Responsibilities:

- Greet and assist customers in a friendly and professional manner.
- Act as the first point of contact for customer inquiries, assisting with product information, pricing, and locating items within the store.
- Provide recommendations and assist customers in finding suitable products to meet their needs.
- Stay up-to-date with our gourmet products, their origins, usage, features, benefits, etc., and accurately inform customers about them.
- Quickly learn about new products, services, and procedures to address customer questions effectively.
- Be adaptable to changing customer needs and preferences.
- Operate cash registers accurately, handle cash transactions, and maintain proper cash-handling procedures.
- Assist in stock replenishment, inventory management, and conducting regular stock checks.




- Be willing to take on additional responsibilities or tasks as needed to support the team's success.
- Step in to assist colleagues during peak periods or when additional support is required.
- Actively promote and sell premium products, striving to meet or exceed sales targets.
- Cross-sell and upsell to maximize sales opportunities.
- Assist in maintaining an attractive and organized store display, ensuring that products are well-stocked and visually appealing.

Qualifications & Requirements:

- Minimum High School Diploma or equivalent.
- Prior experience in a customer-facing role, preferably in retail or hospitality.
- Good communication and interpersonal skills.
- Passion for gourmet food and a willingness to learn about new products.
- Solid sales and customer-convincing abilities.
- Basic computer skills for operating the point-of-sale system.
- Attention to detail and a commitment to providing outstanding customer service.
- Motivated to learn, ability to solve problems and creative.
- Flexible & adaptive.

📌 Customer Service Executive (Ahmedabad)
🏢 Natures Basket
📍 Ahmedabad