Job Description (JD)Position: Branch Operations Executive (Gandhinagar)Company: Along Home Health Care

Location: Gandhinagar, Gujarat

Department: Operations / Customer Support / Recruitment

Employment Type: Full-Time

About the RoleAlong Home Health Care is expanding its operations in Gandhinagar. As this is a new startup branch, we are looking for a proactive and responsible team member who can handle multiple operational responsibilities, support customers, coordinate caregivers, and assist with day-to-day branch operations. The ideal candidate should be flexible, willing to learn, and ready to work both from the office and in the field whenever required.

- Key ResponsibilitiesLead ManagementHandle incoming leads and inquiries from phone, WhatsApp, and other sources.
- Follow up with potential clients and convert leads into service bookings.
- Maintain lead records and update them regularly.
- Customer SupportCommunicate with patients and family members professionally.
- Understand customer requirements and provide suitable home healthcare service solutions.
- Resolve basic customer queries and coordinate with the operations team.
- Caregiver / Nursing Staff Recruitment & CoordinationSearch and recruit caretakers and nursing staff as per service requirements.
- Coordinate interviews, document collection, and onboarding.
- Maintain staff availability records and communicate duty assignments.




- Branch OperationsManage day-to-day office operations and administrative tasks.
- Coordinate with the Ahmedabad head office for service execution and reporting.
- Maintain service records, attendance, and operational documentation.
- Support billing, reporting, and other branch-related operational activities.
- Field Support (When Required)Visit client locations, hospitals, or referral partners if needed.
- Coordinate staff deployment and service verification.
- Support marketing or operational activities in the field.
- Required SkillsGood communication skills in Gujarati and Hindi (English is a plus).
- Basic computer knowledge (MS Excel, Google Sheets, WhatsApp, Email).
- Ability to handle multiple tasks independently.
- Problem-solving attitude and willingness to work in a startup environment.
- Local travel readiness within Gandhinagar and nearby areas.
- Preferred QualificationGraduate in any discipline.
- 1–3 years of experience in customer support, operations, recruitment, healthcare, or a similar role.
- Freshers with solid communication and learning ability may also apply.
- What We OfferOpportunity to grow with a startup branch.
- Multi-department learning and career development.
- Supportive work environment.
- Performance-based growth opportunities.

To Apply:

Email: [email protected]

Contact: (phone hidden)

📌 Customer Support Executive (Gandhinagar)
🏢 Along Home Health Care
📍 Gandhinagar