Handles inbound or outbound local client calls, resolves queries, and updates support logs. Key requirements include transparent local language proficiency, basic computer skills, and active listening.
Call Handling: Answer inbound customer queries or make outbound support/sales calls in local languages or Bengali/English.
Target Adherence: Meet daily targets for average handle time (AHT), customer satisfaction (CSAT) scores, and call resolution rates.
📌 Customer Care Executive (Kolkata)
🏢 Pro talk solutions
📍 Kolkata
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.