Customer Care Executive (Patna)

Customer Care Executive (Patna)

01 Aug
|
amiure international
|
Patna

01 Aug

amiure international

Patna

Amiure International Pvt Ltd is a web designing company that deals with RailRecipe all across the networks in India and is an authorized partner with IRCTC.

Minimum Qualification- FRESHER Considered

Graduate

Salary - 9k to 13k

Evening- 1.30pm to 10.30pm

We are seeking a proactive graduate fresher who has Non-Technical Background in Customer Support. He/She Should have solid communication skills (English and Hindi), handling, request processing ,vendor or team coordination.

Roles and Responsibilities of customer care executive:

· To accept food orders and call back for order confirmation

· To process orders in a mannered way

· To coordinate with the vendors and Concerned team

· Responsible for complete customer support





· To take feedback and follow up delivery information per order

· To manage complaints of individual customers

· To contribute operations information and recommendations for strategic plans and reviews

· To communicate customer issues with the operations team and devise ways of improving the customer experience including resolving problems and complaints

· Maintain relationship with key operations vendors

· To accomplish operations and organization mission by completing related results as and when required

📌 Customer Care Executive (Patna)
🏢 amiure international
📍 Patna

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