Key Responsibilities

- Book domestic and international flight tickets.
- Handle ticket cancellations, rebooking, and refunds.
- Provide customers with fare quotations and travel options.
- Issue, reissue, and manage flight tickets accurately.
- Assist customers with baggage rules, visa requirements, and airline policies.
- Coordinate with airlines for schedule changes and special requests.
- Maintain accurate booking records and customer information.
- Resolve customer queries through phone, email, and WhatsApp.
- Meet daily booking and customer service targets.
- Follow company policies and airline regulations.

Required Skills

- Good communication skills in English and Hindi (Gujarati is an advantage).
- Basic computer knowledge (MS Excel, MS Word, Email).
- Knowledge of airline reservation systems (Amadeus,



Galileo, Sabre, or similar) is preferred.
- Robust customer service and problem-solving skills.
- Ability to work under pressure and manage multiple bookings.
- Attention to detail and accuracy.

Qualification

- Graduate or equivalent.
- Freshers can apply (training will be provided).
- Experienced candidates in travel agencies or airlines are preferred.

Preferred Experience

- 0–2 years in flight ticketing or the travel industry.
- Experience with GDS software (Amadeus/Galileo/Sabre) is an added advantage.

Salary

- As per company standards and experience.

📌 Travel Consultant (Ahmedabad)
🏢 N N TOURS
📍 Ahmedabad