The Supervisor – Patient Care Services will be responsible for managing patient care support services for elderly and dependent patients in hospitals. The role includes coordinating with doctors and hospitals for service tie-ups, managing the steward/caregiver team, and ensuring quality care is provided to patients in the absence of their family members.
Key Responsibilities:
- Build and maintain relationships with doctors and hospitals to promote patient care services.
- Coordinate hospital tie-ups and act as the primary point of contact.
- Supervise and manage the steward/caregiver team, including shift planning and performance monitoring.
- Ensure timely and compassionate support for elderly and dependent patients.
- Handle escalations and ensure smooth service delivery.
- Maintain operational records and share reports with management.
Qualifications & Experience:
- Any Graduate
- 3+ years of experience in hospital operations, patient care, or team management.
- Solid communication, leadership, and coordination skills.
- Willingness to travel for hospital visits across Navi Mumbai