The Customer Support Executive will be responsible for providing end-to-end assistance to Airtel Black customers through inbound calls. The role involves understanding customer queries, resolving issues promptly, and ensuring a superior customer experience.

Key Responsibilities:

- Handle inbound calls and provide skilled customer support.
- Identify, analyze, and resolve customer issues effectively.
- Maintain accurate records of customer interactions and resolutions.
- Ensure adherence to quality and process standards.
- Collaborate with internal teams to facilitate seamless issue resolution.

Required Skills and Attributes:

- Excellent communication skills in English, Tamil, & Hindi
- Strong problem-solving and interpersonal abilities.
- Customer-focused attitude with a commitment to service excellence.
- Ability to work in rotational shifts.

Eligibility Criteria:

- Graduation is mandatory

Languages Required: English, Tamil, Hindi,

Work Schedule:

- 5 working days per week
- 2 rotational weekly offs

Compensation Details:

- Take-home salary: ₹17,000 – ₹20,000 per month
- Night Shift Allowance
- Split Shift Allowance

📌 Customer Care Executive (Bengaluru)
🏢 Altruist Customer Management India Private
📍 Bengaluru