About MirrawWith over 5 lakh listed products and 5 million+ customers worldwide, Mirraw is one of India's leading ethnic fashion e-commerce platforms. Founded in 2011 by Shailesh Jain and based in Lower Parel, Mumbai, Mirraw offers a wide range of ethnic apparel, jewellery, accessories, and more to customers across global markets.
Website: Mirraw.com
Location: Lower Parel / Currey Road, Mumbai
- Work Schedule: 6 Days Working (Rotational Shifts)
- 1 Rotational Week Off
- 9 Hours Shift (Including 1 Hour Break)
- Performance-Based Incentives
Key Responsibilities:
- Connect with customers through chats, emails, and calls using assigned leads.
- Understand customer requirements and recommend suitable products.
- Convert leads into successful sales by providing excellent customer service.
- Maintain accurate records of leads and customer interactions.
- Build and maintain strong customer relationships for repeat business.
Requirements:
- Excellent written and verbal communication skills.
- Strong sales, persuasion, and negotiation skills.
- Ability to work in a target-driven, fast-paced environment.
- Customer-focused approach with a positive attitude.
- Experience in telesales, customer support, or sales is preferred (Freshers with excellent communication can also apply).
What We Offer:
- Attractive Performance Incentives
- Career Growth Opportunities
- Dynamic and Supportive Work Setting
- Opportunity to work with a fast-growing global e-commerce brand