Voice & Non-Voice Call Center Agent (Bengaluru)

Voice & Non-Voice Call Center Agent (Bengaluru)

01 Aug
|
Pro Recruit Technologies
|
Bengaluru

01 Aug

Pro Recruit Technologies

Bengaluru

Hiring Now – Non-Voice Process Executive (Freshers)Kick-start your career with a leading global organization! We are hiring enthusiastic and detail-oriented Freshers for our Non-Voice Process team.

PositionNon-Voice Process Executive

- ExperienceFreshers are welcome to apply.
- Candidates with internship or relevant non-voice/BPO experience will have an added advantage.
- Educational QualificationUndergraduate and Graduate candidates are eligible to apply.
- Candidates must possess all relevant educational documents.
- Work LocationsWhitefield
- Brookfield
- BTM Layout
- Manyata Tech Park
- Bengaluru
- Shift TimingsUS Shifts
- UK Shifts
- Early Morning Shifts
- Rotational shifts based on business requirements
- Job ResponsibilitiesHandle customer queries through email, chat, and back-office support.
- Respond to customer requests accurately and within defined service levels.
- Maintain high standards of quality, productivity, and customer satisfaction.
- Update customer records and maintain accurate documentation in CRM tools.
- Ensure adherence to company policies, compliance standards, and data security guidelines.




- Collaborate with internal teams to resolve customer issues efficiently.
- Required SkillsGood written communication skills in English.
- Basic computer knowledge and typing skills.
- Attention to detail and strong analytical skills.
- Ability to work in a quick-paced environment.
- Willingness to work in rotational shifts.

Required DocumentsCandidates should carry or submit:

- Updated Resume
- Educational Certificates (10th, 12th, Graduation/Diploma, as applicable)
- Government-issued Photo ID (Aadhaar, PAN, Passport, etc.)
- Experience documents (if applicable)
- Employee BenefitsTwo-way cab facility
- Performance-based incentives
- Competitive salary package
- Paid training and onboarding
- Career growth opportunities
- Supportive and collaborative work environment

1. Selection Process
2. AMCAT Assessment
3. Versant Assessment
4. Operations (Ops) Interview

Contact DetailsHR: Shalini? Mobile: (phone hidden)? Email: [email protected]

📌 Voice & Non-Voice Call Center Agent (Bengaluru)
🏢 Pro Recruit Technologies
📍 Bengaluru

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