KOTAK GROUP ASSOCIATE WITH M R ASSOCIATE

INTERVIEW VENUE - SHAKESPEARE SARANI , BIRLA PLANATERIUM , NR MAIDAN METRO STN.

Team Leader – Telecaller (or Telecalling Team Leader) is a role that supervises a team of telecallers while also ensuring sales or customer service targets are achieved.

Typical responsibilities include:

- Managing and engaging a team of telecallers.
- Monitoring daily calling activities and performance.
- Training new team members and providing coaching.
- Ensuring sales, lead generation, or customer support targets are met.
- Preparing reports and sharing performance updates with management.
- Handling escalated customer issues when needed.

Key skills:

- Leadership and team management
- Excellent communication
- Sales and negotiation
- Problem-solving
- Time management
- Knowledge of CRM software and MS Excel

If you meant something else—such as a resume headline, job description, or interview questions for a Team Leader Telecaller role—

📌 Team Leader (Howrah)
🏢 MR Associates
📍 Howrah