- Key ResponsibilitiesBranch OperationsOversee the daily operations of the clinic to ensure smooth functioning.
- Ensure compliance with clinic policies, SOPs, and quality standards.
- Monitor appointment scheduling, patient flow, and overall operational efficiency.
- Resolve patient concerns promptly and professionally.
- Team ManagementLead and supervise Front Office Executives, Customer Care Executives, Telecalling Executives, Estheticians, and support staff.
- Recruit, train, mentor, and evaluate team performance.
- Prepare staff schedules and ensure optimum manpower utilization.
- Foster a positive, performance-driven work culture.
- Sales & Revenue GrowthAchieve monthly revenue and clinic performance targets.
- Monitor consultation conversions, treatment package sales, and patient retention.
- Develop strategies to improve lead conversion and increase repeat business.
- Coordinate with the marketing team to maximize campaign effectiveness.
- Patient Relationship ManagementEnsure every patient receives a premium customer experience.
- Monitor patient feedback and implement service improvements.
- Build long-term patient relationships through exceptional service and follow-up.
- Inventory & AdministrationOversee inventory management for skincare products, consumables, and clinic supplies.
- Coordinate procurement and vendor management.
- Ensure proper documentation, billing accuracy, and record maintenance.




- Monitor operational expenses and optimize resource utilization.
- Reporting & Performance MonitoringPrepare daily, weekly, and monthly performance reports.
- Track KPIs such as lead conversion, revenue, patient retention, and staff productivity.
- Report operational insights and recommendations to management.
- QualificationsBachelor's degree in Business Administration, Healthcare Management, Hospitality Management, or a related field.
- MBA is an added advantage.
- Minimum 3–5 years of experience in branch operations, clinic management, hospitality, healthcare, wellness, or premium retail.
- Experience in dermatology, aesthetics, hospitals, salons, or wellness clinics is preferred.
- Skills & CompetenciesStrong leadership and people management skills.
- Excellent communication and interpersonal abilities.
- Proven experience in sales, customer relationship management, and team supervision.
- Strong problem-solving and decision-making skills.
- Proficiency in MS Office and CRM software.
- Ability to work in a target-driven and fast-paced environment.
- CompensationSalary: ₹35,000 – ₹60,000 per month (based on experience and qualifications)
- Attractive performance incentives
- Growth opportunities opportunities
- Work ScheduleMonday to Saturday
- 10:00 AM – 7:00 PM

How to ApplyInterested candidates can call: +91 (phone hidden)

Or send their resume to: [email protected]

📌 Branch Manager (Coimbatore)
🏢 Rootwise
📍 Coimbatore