Designation: IT Support Engineer

Location: Belapur, Navi Mumbai

Salary: ₹22,000-₹25,000

Job Summary

The IT Support Executive is responsible for providing end-to-end technical support across all company locations by ensuring the smooth functioning of IT infrastructure, hardware, software, and network systems. The role involves maintaining IT assets, resolving technical issues, coordinating with internal teams, clients, and local vendors, and ensuring minimal downtime of IT resources.

Key Responsibilities

1. IT Support & Troubleshooting

2. Hardware & Software Installation, Configuration & Maintenance

3. IT Asset & Inventory Management

4. Hardware Status Monitoring Across Locations

5. Vendor Coordination & Hardware Repair Management

6. Basic Server & Network Support

7. User Account Management & Access Support

8. Client Coordination for Software Issues

9. IT Documentation & Reporting

10. IT Security Compliance & Process Adherence

11.



Coordination with Team Leaders and Zonal Leads

Required Skills & Qualification

- Basic knowledge of hardware, software, networking, and server fundamentals.

- Experience in desktop/laptop troubleshooting and IT support.

- Basic understanding of Windows Server, Active Directory, and user management.

- Valuable communication and problem-solving skills.

Educational Qualification

* Bachelor's degree or Diploma in Computer Science, Information Technology, Electronics, or a related field.

* Certifications such as CompTIA A+, Network+, Microsoft, or equivalent will be an added advantage.

Experience

* 1–3 years of experience in IT Support, Desktop Support, or System Administration.

* Experience in handling multi-location IT support will be preferred.

📌 IT Support Engineer (Navi Mumbai)
🏢 Nexsus Business Solutions Private
📍 Navi Mumbai