- Handle customer queries via calls, emails, and chat in a timely and qualified manner
- Assist customers with product-related information, orders, payments, and delivery queries
- Resolve customer complaints effectively while ensuring high customer satisfaction
- Maintain accurate records of customer interactions and follow-ups
- Coordinate with internal teams (logistics, category, operations) to resolve issues
- Ensure adherence to company policies and customer service standards
📌 Customer Care Executive (New Delhi)
🏢 Healthmug Private
📍 New Delhi
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