Job Description Front Desk Executive – Visit Health Clinic
n Job Summary
n Visit Health Clinic is looking for a professional, empathetic, and customer-focused Front Desk Executive to manage the clinic's front office operations. The ideal candidate will be the first point of contact for patients, ensuring a seamless patient experience through efficient appointment management, patient registration, billing, and coordination with clinical teams while maintaining the highest standards of confidentiality and service excellence.
n Key Responsibilities
n n Welcome patients and visitors with a warm and professional approach, ensuring a positive first impression.
n Answer incoming calls, respond to patient inquiries, and escalate urgent medical concerns as per clinic protocols.
n Manage doctors' appointment calendars by scheduling, rescheduling, and cancelling appointments through the clinic management system.
n Register new patients by collecting demographic, medical, and insurance information while ensuring all mandatory consent and registration forms are completed.
n Maintain accurate patient records and update information in the Electronic Health Record (EHR) system while ensuring complete confidentiality.
n Generate consultation and treatment invoices, collect payments through cash and digital modes, and issue receipts.
n Coordinate effectively with doctors, nurses, lab technicians, and other clinic staff to ensure smooth patient flow.
n Liaise with diagnostic partners, vendors, hospitals, and administrative teams whenever required.
n Assist patients with basic information regarding clinic services, appointments, and policies.
n Ensure the reception area remains organized, presentable,



and compliant with clinic standards.
n Handle patient concerns professionally and escalate issues when necessary.
n Support day-to-day administrative activities to ensure efficient clinic operations.
n n Required Qualifications
n n Bachelor's degree in any discipline.
n Certification in Healthcare Administration or Medical Secretarial practices will be an added advantage.
n n Experience
n n 1–3 years of experience in front office, reception, or customer service roles.
n Prior experience in a hospital, clinic, diagnostic centre, or healthcare environment is preferred.
n n Skills & Competencies
n n Excellent verbal and written communication skills.
n Strong interpersonal and patient-handling abilities.
n Proficiency in MS Office and digital appointment scheduling systems.
n Familiarity with Electronic Health Record (EHR) software is preferred.
n Good typing speed and data entry accuracy.
n Ability to multitask and work efficiently in a fast-paced clinical environment.
n High level of professionalism, empathy, and attention to detail.
n Strong problem-solving and coordination skills.
n n Language Requirements
n n Fluency in English and Hindi is mandatory.
n Knowledge of the local language (Kannada) will be an added advantage.
n n Location
n Visit Health Clinic – Bellandur, Bengaluru
n Why Join Visit Health?
n n Opportunity to work with one of India's leading digital healthcare organizations.
n Cooperative and patient-centric work environment.
n Career growth opportunities in the healthcare ecosystem.
n Exposure to modern healthcare technology and digital patient management systems.
n n Interested candidates can share their resumes to /
n Thank You!

📌 Receptionist (Bengaluru)
🏢 Visit Health
📍 Bengaluru