Location: Dalauda, Madhya Pradesh (Work from office)
Job type: Full-time internship
Internship duration: 6 months
We are looking for a motivated and customer-focused customer support executive intern to join our team. In this role, you will assist customers by answering their queries, resolving issues, and ensuring they have a smooth experience with our services. This is a excellent opportunity for someone who is eager to learn and build a career in customer support.
Selected Intern's Day-to-day Responsibilities Include
- Respond to customer queries via phone, email, or chat in a timely and professional manner.
- Assist customers by understanding their concerns and providing appropriate solutions.
- Coordinate with internal teams to resolve customer issues.
- Support customer onboarding and provide basic product guidance.
- Maintain accurate records of customer interactions using CRM or internal tools.
- Follow up with customers to ensure their issues are resolved.
About Company: At Kuvi Networks, we specialize in helping companies and individuals set up full-fledged technology teams in India. Right from sourcing the right candidate, we setup business operations and processes, look for office space, process salaries and reimbursements, and cover all other HR and administration activities, while ensuring compliance with all local laws and regulations.