We are looking for a confident and result-oriented Receptionist cum Tele caller to manage patient interactions at the front desk and convert enquiries into confirmed treatment plans.
This role involves continuous patient interaction at the front desk; candidates with a pleasant personality and robust communication skills are preferred.
And this role requires strong communication, counselling, and persuasion skills, along with a patient-friendly and ethical approach.
Key Responsibilities
- Greet and attend walk-in patients and enquiries in a professional manner
- Explain treatment procedures, packages, and benefits clearly to patients
- Counsel patients based on doctor recommendations and guide them towards suitable treatment plans
- Handle patient objections tactfully and convert enquiries into confirmed treatments
- Follow up with patients who have shown interest but not yet confirmed
- Coordinate with doctors, therapists, and billing team for smooth patient flow
- Maintain accurate records of enquiries, conversions, and follow-ups
- Achieve assigned daily and monthly conversion and revenue targets
- Ensure high levels of patient satisfaction and trust
Required Skills & Qualifications
- Female candidates preferred
- Previous experience in healthcare sales / hospital front office / clinic counselling preferred
- Strong communication and convincing skills
- Ability to explain medical or treatment-related information in simple terms
- Target-oriented mindset with ethical sales approach
- Basic computer knowledge (billing software, Excel, WhatsApp follow-ups)
- Pleasant personality and professional appearance
Experience
- 1–3 years’ experience in healthcare, hospital, clinic, or wellness centre sales preferred
- Freshers with strong communication and sales aptitude may also apply
Salary & Benefits
- Fixed Salary: ₹ 12000 to 17000 per month
- Attractive performance-based incentives ₹ 5000 to 8000
- Growth opportunities based on performance
- Supportive work environment
Work Location
- On-site – Chennai
- Full-time position
Why Join Us
- Reputed healthcare organisation
- Performance-based growth and incentives
- Direct involvement in patient care and revenue growth
How to Apply
Interested candidates may apply through Indeed or contact us directly for an interview.
📌 Receptionist Cum Telecaller (Chennai)
🏢 Shree Kriyas Hospitals Opc
📍 Chennai
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