- Welcome customers and understand their vehicle service and repair requirements.
- Inspect vehicles and accurately document customer complaints.
- Prepare job cards and explain the scope of work, estimated costs, and delivery timelines.
- Coordinate with workshop technicians to ensure timely completion of repairs.
- Keep customers informed about service progress and obtain approval for additional repairs when required.
- Deliver vehicles after explaining the work performed and the invoice details.
- Promote preventive maintenance, accessories, and value-added services.
- Handle customer queries, complaints, and feedback professionally.
- Maintain accurate service records and customer data.
📌 Service Advisor (Howrah)
🏢 Dugar Automotives Private
📍 Howrah
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