- Greet and assist customers in the store.
- Help customers find products and provide product information.
- Pick, pack, and hand over online orders accurately.
- Refill shelves and ensure products are displayed neatly.
- Check product quality, expiry dates, and stock availability.
- Maintain cleanliness and hygiene in the store.
- Operate the billing/POS system and handle cash or digital payments (if assigned).
- Resolve customer queries and complaints professionally.
- Follow store SOPs, safety guidelines, and inventory processes.
- Support stock receiving, unloading, and inventory counting.
📌 Customer Service Associate (Raipur)
🏢 Apna Mart
📍 Raipur
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