- Contact customers regarding overdue payments through calls.
- Explain outstanding dues and available repayment options.
- Negotiate payment plans while maintaining professionalism.
- Convince customers to clear pending dues within the given timeline.
- Schedule payment commitments and follow up regularly.
- Maintain accurate records of customer interactions in the CRM.
- Ensure compliance with company policies and collection guidelines.
- Achieve daily and monthly recovery targets.
Requirements:
- Valuable communication and negotiation skills.
- Ability to handle objections confidently.
- Basic computer knowledge and CRM proficiency.
- Target-oriented with a positive attitude.
Job Description – Appointment Fixing Executive
Position: Appointment Fixing Executive
Key Responsibilities:
- Make outbound calls to potential customers.
- Introduce the company's products/services professionally.
- Understand customer requirements and qualify leads.
- Schedule appointments for the sales team.
- Confirm and coordinate appointments with clients.
- Update customer details and appointment status in the CRM.
- Follow up with prospects to maximize appointment conversions.
- Meet daily appointment booking targets.
Requirements:
- Excellent verbal communication skills.
- Strong convincing and interpersonal skills.
- Comfortable making a high volume of calls.
- Basic computer knowledge.
📌 Debt Recovery Telecaller (Pune)
🏢 Skys Enterprises
📍 Pune
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