31 Jul
|
Alvaria CX
|
India
Job DescriptionQuotation SpecialistThe Quotation Specialist will be part of the Revenue Operations team and will support the sales organization. The Quotation Specialists' primary responsibilities will be to prepare accurate quotes for pricing and will assist in managing those quotes through closure. Support activities will include creating quotes, maintaining end dates, start dates, and expiration dates, reviewing of opportunities for missing closure documentation, and working with Sales for prospect completion. The role will assist as liaison with sales, legal, revenue, product management, and of cross-functional teams on deal structuring.Responsibilities:You will be part of the team that is responsible for maintaining the CPQ function on the Salesforce platform supporting Sales, CRM’s, Deal Desk, Product & Pricing, Channel Operations, Renewals and overall Rev Ops business functionsEnsure your client accounts allocated accurately in SFDC with accurate client detailsDevelop trusted relationships with AE’s ,CRM’s & Alvaria functional leaders to ensure ability to define and craft solution packages/quotes for client needs (i.E. SC, ACC, Product, Data quality, Finance)Prepare quotes to meet the DIA targets for renewals quotesWork with AE’s and deal desk to prepare quotes for add on/migration/etc quotes. Collect and collate all technical and cost estimates needed to prepare quotes & be prepared to present to deal desk for approval processIdentify risk in client opportunities and any related contract agreements,
participating in Risk Reviews as needed.Consistently demonstrates superior customer service by combining system knowledge, sales, product, and problem-solving skills to exceed sales expectations.SGDC hygiene for all opportunities and stagesReview incoming sales bookings for completeness and accuracy prior to moving to OMSupport the processing of orders and provide acknowledgments to clients.Review contract expiry, prepare contract profitability reports vs ARR / ATR quarterlyMaintain customer information, product records, and other areas of SFDCProvide product knowledge assistance to AE’s / ACC as neededAssist Rev Ops Manager with preparation of sales activity reporting through the weeks and QuarterQualifications:Bachelor’s degree in business, related field, or professional experience equivalent1+ years relevant work experience in sales, quoting, and Q2O processesSFDC skills, preferable is experience with CPQ price quoting tool1 year of Software/SaaS industry experience preferredSkills and Abilities:Proficient in the use of MS Office applications, such as Outlook, Word, PowerPoint, and ExcelVery process oriented, organized, and able to balance deadlines and prioritiesAbility to adapt quickly to changing business and customer needs, maintaining a high degree of flexibilityAbility to handle multiple projects and tasks simultaneouslyExcellent verbal and written communication skillsAbility to support allocated client account time zones
📌 Quotation Specialist (India)
🏢 Alvaria CX
📍 India