Job Title:Trainee Service EngineerNature of Job:PermanentExperience0-2 yearsLocationAll IndiaQualification:ITI/ Diploma in Electrical EngineeringReporting to:RSM of the ZoneCriteriaIndividuals should have a Valid driving license and Two-WheelerKey Function Knowledge/Deliverables:- Responsible for meeting the daily service maintenance and repair needs of the customers equipment.- Establish and maintain proper business relationships with customers and peers to ensure proper follow-up and resolution.- Basic troubleshooting, installation, maintenance and repair on designated equipment.- Attending the service calls like Breakdown, Regular Maintenance, Preventive maintenance, Executing Erection and Commissioning at customer end.- To give the service visits: a). warranty b). out of warranty c.) AMC- Follow up for PO from customer for parts quotation ref with service report.- Maintaining proper records of all the service calls and preparing various monthly reports. (Warranty service Visit –without charge, Out of warranty visit:



chargeable)- For sale of spare parts need to coordinate with respective RO and get it dispatched through regional depot.- In cases where parts are not available in the local warehouse need to coordinate with Plant for further procedure.Key Skills:- Essential:- Background in servicing of Material handling /Construction equipment’s.- Excellent communication skills, both written and verbal and the ability to be empathetic, positive and upbeat in all written and verbal communications.- Work collaboratively with internal departments including production, sales, plant and Depot.- To perform this job successfully, an individual requires a complete focus on customerservice.- Bike for local commuting.- Preferred:- Presentation Skills- Ability to multi task and perform duties in a quick-paced environment- Excellent listening and problem-solving skills- Ability to adapt to change and embrace new processes and technologies.Compensation: Commensurate with the exposure

📌 Field Services Engineer (Kozhikode)
🏢 Nilkamal
📍 Kozhikode