Who we areVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFutureAbout this RoleWe are seeking a highly skilled ServiceNow Developer to lead the implementation, development, and maintenance of the ServiceNow platform at VOIS. This role is based in Pune or Bangalore and requires a minimum of 5 years of experience in ServiceNow development and administration. The individual will be responsible for designing scalable solutions, managing integrations, and ensuring platform stability. A strong understanding of business logic, agile methodologies, and collaboration with cross-functional teams is essential to succeed in this role.What you’ll doEnd-to-end development of ServiceNow applications, modules,



and customisationsDesign and enhance Service Portals to ensure full coverage of platform featuresImplement and manage complex third-party integrations using web services and pluginsMaintain and optimise CMDB and Asset Management processesFacilitate agile ceremonies including daily stand-ups and sprint planningAlign developed code with business logic and complex implementation requirementsCreate and maintain documentation for development and compliance purposesCollaborate with developers, administrators, and analysts to ensure seamless testing and communicationEnsure adherence to best practices, standards, and security protocolsProvide training and share knowledge on ATF scripting and testing methodologiesStay updated with the latest ServiceNow developments and recommend improvementsWho you areA ServiceNow professional with at least 5 years of experience in development and administrationProficient in-Service Portal development and customisationExperienced in implementing complex integrations using web services and pluginsSkilled in client and server-side scripting, including JavaScriptFamiliar with SCDL workflows and agile methodologiesA critical thinker with strong problem-solving and time management skillsEffective communicator with experience in team leadershipPreferably certified with ServiceNow CSA and Micro certification in Service PortalNot a perfect fit?Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity,



and the recruitment team will support you in exploring where your skills fit best.What's in it for youOpportunity to lead impactful ServiceNow projects in a global organisationExposure to advanced integration technologies and agile practicesA collaborative setting that values continuous learning and innovationChance to mentor and grow within a dynamic, tech-driven teamWhat skills you will learnAdvanced scripting and automation techniques within ServiceNowBest practices in agile development and continuous improvementEnhanced collaboration and stakeholder engagement strategiesExposure ion technologiesLeadership and mentoring capabilities VOIS Equal Opportunity Employer CommitmentVodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.Join UsAt Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARAFollow us on social mediaLinkedIn: https://www.Linkedin.Com/company/vois/Facebook: https://www.Facebook.Com/voisglobalInstagram: https://www.Instagram.Com/voisglobal/Chat with our employees: https://lnkd.In/dpkrcvR2

📌 Lead Servicenow Developer (Pune)
🏢 Vodafone Italia
📍 Pune