At U.S. Bancorp India, we're on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. **Job Description** + Directly and through staff, manages and coordinates the operational activities for assigned functional area(s)/region(s). + Ensures quality service and effective operations support for all assigned internal and external customers. + Leads high performance teams of both entry level and skilled professionals by setting goals, providing ongoing feedback, measuring progress while recognizing success and building accountability with employees. + Oversees adherence to corporate policies and procedures and ensures compliance with applicable laws and regulations within area of responsibility. + Participates in the review and improvement of operational systems and procedures relevant to assigned units. **Basic Qualifications** + Bachelor's degree, or equivalent work experience + Typically,



Six to Ten years of total experience in Operational Activities + Two to Three years of relevant experience in Operations Manager or Team Management role + Strong Proficiency in Microsoft Office tools including MS Excel, MS Word, Outlook and MS Teams **Preferred Skills/Experience** + Experience managing mortgage document indexing and classification processes. + Hands-on experience with lien release processing and MERS assignments. + Robust knowledge of mortgage servicing, document imaging, and records management practices. + Experience with quality control, compliance, audit readiness, and risk management. + Good organizational, managerial and project management skills + Well-developed customer relations skills + Excellent interpersonal and verbal and written communication skills + Excellent supervisory and management skills + Ability to manage multiple tasks **Work Mode:** 5 Days in Office **Location** : Chennai If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) . **Posting may be closed earlier due to high volume of applicants.** This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.

📌 Operations Manager (Chennai)
🏢 U.S. Bank
📍 Chennai