Job Description Job Title:
n Travel Consultant – NRI Market ( Sales Department)
n Location: Ahmedabad
n Department: Travel & Tourism / GCM - Customer Relations
n Reports To: Sumeet / Ratna Shah
n Shift: 3:00 Pm to 12:00 Am or 6:00/7:00 Pm to 4:00 Am
n Job Summary:
n The ravel Consultant – NRI Market will be responsible for managing and expanding travel services catering to Non-Resident Indian (NRI) clients. This includes designing customized travel itineraries, providing visa and documentation support, handling high-value bookings, and ensuring an exceptional customer experience that aligns with the preferences and expectations of international clients.
n Key Responsibilities:
n n Manage end-to-end travel requirements for NRI clients (flights, hotels, tours, insurance, transport, etc.).
n Build solid relationships with existing and potential NRI customers through personalized service.
n Design tailor-made itineraries considering budget, preferences, and travel goals with help of Systems available at Flamingo.
n Coordinate with global suppliers, DMCs, airlines, and hotels for the best pricing and service delivery.
n Handle visa processing, documentation, and travel insurance support for clients.
n Provide expert advice on destinations, travel trends, and seasonal offers.
n Ensure compliance with company policies and industry regulations.




n Manage high-value bookings and ensure service excellence under tight deadlines.
n Understand client Requirement , his / her Travel style and sell him package which is best for them.
n Resolve client issues and complaints promptly and professionally.
n Prepare reports and insights on NRI market performance, bookings, and revenue.
n Knowledge of saber usage will be considered as a plus point.
n n Qualifications & Skills:
n n Bachelor's degree in Travel & Tourism, Hospitality, or a related field.
n 5+ years of experience in travel consulting, with at least 2 years handling NRI or international markets.
n Strong knowledge of global destinations, airlines, and travel systems (Amadeus, Galileo, Sabre).
n Excellent communication and interpersonal skills (English fluency required; regional Indian languages a plus).
n Proven ability to manage VIP or high-net-worth clients.
n Sales-driven mindset with a focus on relationship management.
n Strong organizational and problem-solving skills.
n Ability to work independently and as part of a team.
n n Preferred:
n n Experience working with clients based in the UAE, UK, USA, Canada, or Singapore.
n Familiarity with digital travel platforms, CRM systems, and online booking tools.
n Knowledge of various destinations and know how to make various itineraries.
n

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