Location: Bangalore

Experience: 5+ Years in Retail Store Operations

Employment Type: Full-Time

Role SummaryThe Store Manager will be responsible for overseeing the overall store operations, driving sales, ensuring excellent customer service, managing inventory, and leading a high-performing team. The ideal candidate should have strong retail management experience, preferably in FMCG, supermarkets, food retail, or organic retail formats.

- Key ResponsibilitiesStore OperationsManage day-to-day store operations to ensure smooth functioning.
- Ensure compliance with company policies, SOPs, and operational standards.
- Maintain store hygiene, visual merchandising, and product displays.
- Sales & Business GrowthAchieve monthly and annual sales targets.
- Monitor store performance and implement action plans to improve revenue.
- Drive customer acquisition, retention, and repeat business.
- Team ManagementLead, coach, and motivate store staff to achieve performance goals.
- Conduct employee training and performance reviews.
- Manage staff scheduling and attendance.
- Inventory ManagementMonitor stock levels and ensure product availability.
- Minimize inventory shrinkage and wastage.




- Coordinate with supply chain and warehouse teams for timely replenishment.
- Customer ExperienceDeliver exceptional customer service and resolve customer concerns promptly.
- Ensure a positive shopping experience that enhances customer loyalty.
- Implement customer engagement initiatives and promotional activities.
- Financial ManagementMonitor store expenses and ensure cost control.
- Manage cash handling, billing accuracy, and store audits.
- Analyze key business metrics and prepare operational reports.
- Required QualificationsBachelor's degree in Business Administration, Retail Management, or related field.
- 5+ years of experience in retail store management.
- Solid understanding of retail operations, inventory management, and customer service.
- Experience managing teams of 15-30 employees.
- Proficiency in MS Excel and retail POS systems.
- Key SkillsTeam Leadership
- Store Operations Management
- Sales & Target Achievement
- Customer Relationship Management
- Inventory Control
- Problem Solving
- Communication & Interpersonal Skills
- Analytical & Reporting Skills

Preferred Background

📌 Grocery Store Manager (Bengaluru)
🏢 Sowparnika Retail
📍 Bengaluru