We are looking for a motivated and result-oriented Collection Tele-caller to join our team. The candidate will be responsible for contacting customers regarding overdue payments, following up on outstanding dues, and ensuring timely collections while maintaining a professional and customer-friendly approach.
Key Responsibilities
- Make outbound calls to customers for payment follow-ups and collections.
- Remind customers about overdue payments and pending dues.
- Explain outstanding balances and payment options clearly.
- Negotiate payment commitments as per company guidelines.
- Maintain accurate records of customer interactions and payment statuses.
- Update collection reports and CRM systems regularly.
- Resolve customer queries related to payments and settlements.
Required Skills
- Good communication and interpersonal skills.
- Strong convincing and negotiation abilities.
- Ability to handle customer objections professionally.
- Basic computer knowledge, Excel and data entry skills.
- Fluency in Telugu ( preferred ), basic Hindi, and English.
Eligibility
- Minimum qualification: Intermediate (12th Pass) completed.
- Freshers ( preferred ) and experienced candidates are welcome to apply.
- Prior experience in collections, tele-calling, BPO, or customer service is an added advantage.
Benefits
- Fixed salary with attractive performance incentives.
- Career growth opportunities.
- Training and skill development support.
Friendly and professional work setting.
📌 Collection Associate (Hyderabad)
🏢 R J Enterprises
📍 Hyderabad
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