The role involves monitoring vehicle movements and shipments in real-time, validating data integrity, identifying discrepancies, and coordinating with stakeholders to maintain operational excellence and customer satisfaction.
Key Responsibilities:
- Monitor vehicles and shipments in real-time using the Axestrack system.
- Ensure accurate and timely tracking of shipment movements.
- Identify delays, route deviations, and data discrepancies.
- Coordinate with drivers, transporters, and clients to resolve operational issues.
- Maintain records of trips, incidents, and exceptions.
- Generate daily operational reports and dashboards.
- Ensure adherence to SOPs and operational processes.
- Escalate critical issues to the concerned stakeholders.
Requirements:
- Bachelor's degree in any discipline.
- 0–3 years of experience in Operations, Logistics, Fleet Management, Data Monitoring, or Data Quality roles.
- Good knowledge of MS Excel.
- Strong analytical, communication, and problem-solving skills.
- Ability to prioritize tasks and work independently.
- Attention to detail and ability to work in a quick-paced environment.