Vinayak Infosoft is looking for a dedicated Customer Relationship Officer (CRO) to build and maintain strong customer relationships. The role involves interacting with customers over calls, handling inquiries, ensuring customer satisfaction, and identifying opportunities for cross-selling. Fresh graduates with excellent communication and interpersonal skills are encouraged to apply.
? Job Details:
? Gender: Female
? Education: Graduate
? English: Intermediate English
? Experience: Freshers Can Apply
? Shift: Day (Full Time)
?️ Skills Required:
? Good Communication Skills
? Convincing Skills
? Telesales / Telemarketing
? Customer Retention
? Cross Selling
? Customer Relationship Management (CRM)
? Telecalling
? Blended Process
? Customer Relationship Management
? Key Responsibilities:
? Communicate with customers through inbound and outbound calls
? Build long-term relationships by providing excellent customer service
? Resolve customer queries and ensure timely follow-up
? Promote relevant products and services through cross-selling opportunities
? Maintain accurate customer records and update CRM systems
? Follow up with existing customers to improve retention and satisfaction
? Achieve customer engagement and performance targets
? Coordinate with internal teams to ensure smooth issue resolution
? Salary:
? Fixed Salary: ₹13,000 – ₹30,000 per month (As per Skills & Experience)
? Performance Incentive: ₹20,000 (As per Performance)