Key Responsibilities

- Welcome patients and visitors in a warm, professional, and courteous manner.
- Manage patient check-in and check-out processes efficiently.
- Schedule, confirm, and coordinate appointments.
- Handle incoming calls, WhatsApp inquiries, and emails professionally.
- Guide patients regarding appointments, clinic services, and basic information.
- Coordinate with doctors, therapists, counselors, and other departments for smooth patient flow.
- Maintain accurate patient records and appointment schedules.
- Handle billing coordination and payment receipts (if required).
- Ensure the reception area is clean, organized, and presentable at all times.
- Address patient concerns politely and escalate issues when necessary.
- Maintain confidentiality of patient information.
- Deliver exceptional customer service while upholding the company's service standards.

Candidate Requirements

- Graduate in any discipline.
- 2–3 years of experience as a Front Desk Executive, Guest Relations Executive, Receptionist, Cabin Crew, or Guest Service Associate.
- Candidates from Aviation,



Hotel, Hospitality, Luxury Retail, or Premium Customer Service industries will be preferred.
- Excellent verbal and written communication skills in English and Hindi.
- Strong interpersonal and customer service skills.
- Basic knowledge of MS Office and appointment scheduling software.
- Ability to multitask in a fast-paced environment.

Personality & Grooming Requirements

- Well-groomed with a polished and skilled appearance.
- Pleasant personality with a positive attitude.
- Excellent etiquette and professional behavior.
- Confident body language and strong presentation skills.
- Customer-centric approach with a warm and welcoming demeanor.
- Ability to remain calm and composed under pressure.

What We Offer

- Competitive salary
- Performance-based incentives
- Professional and premium work environment
- Career growth opportunities
- Learning and development support
- Employee recognition programs

📌 Front Desk Receptionist (New Delhi)
🏢 Dr Haror's Aesthetics
📍 New Delhi