- Drive Revenue Velocity: Act as a strategic business partner to Sales Management, aligning technical resources directly with product revenue goals across the mid-market and SMB segments.
- Elevate Customer Experience: Evangelize a refreshing user experience on the platform by translating complex customer pain points into tailored, high-value technical solutions.
- Modernize Pre-Sales Operations: Leverage AI-driven workflows and best practices to streamline deal qualification, proof-of-concept (POC) delivery, and RFP responses.
- Cross-Functional Synergy: Bridge the gap between Sales, Support, and Implementation teams to ensure seamless deal handoffs, high retention, and operational alignment.
2. Roles & Responsibilities (R&R;)
- Pre-Sales Execution & Deal Support:
- Lead discovery calls, requirement-gathering sessions, and technical scope definitions for active deals.
- Build and deliver compelling, value-driven product demonstrations and custom Proof of Concepts (POCs).
- Manage end-to-end response processes for RFPs, RFIs, and technical compliance documentation.
- Construct wireframes and solution blueprints to solve critical SMB and mid-market business problems.