We are hiring Debt Recovery Agents (DRA) to recover overdue payments through qualified communication while maintaining positive customer relationships. Candidates should have 1–5 years of experience in collections/recovery and strong negotiation skills.
- Key ResponsibilitiesContact customers regarding overdue payments.
- Negotiate and resolve outstanding dues.
- Follow RBI and company compliance guidelines.
- Update collection status in the system.
- Achieve monthly recovery targets.
- Coordinate with internal teams for case resolution.
- Maintain professional and customer-friendly communication.