Company Name: ISHA AGRO DEV PVT LTD – BRAND NAME - HERBALHILLS
Weekly Off: Monday
Key Responsibilities:
- Welcome and greet clients warmly upon their arrival at the clinic.
- Assist clients with inquiries about Panchakarma treatments and other services.
- Maintain a calm, qualified, and empathetic demeanor to ensure client satisfaction.
- Schedule and manage client appointments efficiently using booking software or manual systems.
- Follow up with clients for appointment reminders and confirmations.
- Handle phone calls, emails, and walk-in inquiries.
- Maintain accurate client records and daily reports.
- Manage billing and payment transactions, ensuring accurate records.
- Coordinate with therapists to ensure a seamless flow of sessions.
- Ensure the availability of brochures, product samples, or other client materials.
- Guide clients about the clinic's herbal and Ayurvedic products.
- Maintain a record of product sales and stock levels.
- Address client concerns or escalate them to the management when required.
- Assist in promoting special offers, events, or seasonal treatments.
Required Skills and Qualifications:
- Education: Any Graduate in any field.
- Experience:
- 1-4 years in a similar role or Freshers with excellent communication skills are also welcome to apply.
- Skills:
- Proficient in MS Office and basic knowledge of billing systems.
- Strong communication skills
- Exceptional organizational and multitasking abilities.
? Company
Website: herbalhillswellness.com
? Preference: Candidates from Western Line, Mumbai