- Handle guest check-in and check-out smoothly
- Welcome guests and manage enquiries, calls, WhatsApp, and emails
- Manage reservations, room allocation, and inventory.
- Coordinate with housekeeping and maintenance
- Prepare bills, collect payments, and maintain records
- Ensure guest satisfaction and handle complaints politely
- Maintain front desk appearance and daily reports
Requirements
- Positive communication in English, Kannada, & Hindi
- Computer, Email & Hotel software & OTA knowledge
- Customer-friendly attitude
- 1–3 years hotel experience required.