Job Description Job Description:
n n To address customer issues and resolve them in a timely and productive manner.
n Interact with customers on various channels such as phone, and email and ensure that all customer concerns are being dealt with immediately.
n Take ownership of customer issues.
n Escalate unresolved issues to the appropriate internal teams.
n Collect prompt and accurate feedback from customers.
n Provide accurate, valid and complete information using the right methods/tools.
n Keep records of customer interactions, and call data.
n Follow communication procedures, guidelines and policies.
n n Customer Support Executive Requirements:
n n Qualification: Minimum of graduation in any field.
n Experience: 1 to 5 years.




n Language Preference: English, Hindi, Kannada and any other regional language.(Tamil/Telugu)
n Willing to work on rotational & night shifts.
n Excellent interpersonal and written and oral communication skills.
n Ability to work and support the team.
n Computer proficiency.
n Knowledge of conflict resolution techniques is preferable.
n Téléphonique Étiquettes.
n Ability to multitask, prioritize, and manage time effectively.
n Work from the office.
n n Industry: Health Care
n Location: Malleshwaram(Bangalore)

📌 Customer Support Executive (Bengaluru)
🏢 Tricog Health
📍 Bengaluru