**Digital Solution Architect** **Location:** Hybrid **Role Summary** As NTT DATA evolves its Business Process Services (BPS) into **AI-native, agentic, and outcome-driven ecosystems** , this role sits at the heart of that transformational growth. The **Digital BPS Solution Architecture** will be the **leader** responsible for solutioning next-generation BPaaS (Business-Process-as-a-Service) deals -where **intelligent automation, composable services, and scalable digital platforms** converge to deliver measurable business value. This role will shape the growth blueprint and solution governance across global BPS pursuits, working at the intersection of **technology, process, and business strategy** . **Key Responsibilities** **1. Strategic Architecture Leadership** + Define and evolve the **global BPS architecture strategy** aligned with the organization's AI-driven transformation vision. + Lead and mentor a team of senior architects to create **modular, composable, and reusable** BPS components across domains. + Act as a **trusted advisor** to the Global Head and executive leadership, influencing solution strategy, go-to-market positioning, and investment priorities. + Drive **architectural governance** , ensuring scalability, security, compliance, and quality across all BPS offerings. **2. Solution & Platform Design** + Architect **end-to-end BPaaS solutions** combining process, data, and technology-infused with intelligent automation, analytics, and agentic AI. + Design **microservices-based, API-first** architectures to support agile deployment, integration, and reusability. + Lead the development of **architecture patterns, frameworks, and reference models** for process transformation initiatives. **3. Pre-Sales & Client Engagement** + Partner with the sales, pursuit, and delivery teams to shape winning solution responses for **large, complex BPS deals** . + Present architectural vision and value realization frameworks to **CxO-level stakeholders** during pursuits. + Assess solution feasibility, cost structures,



and delivery models while ensuring innovation and differentiation. **4. Delivery Enablement & Continuous Improvement** + Oversee the transition from design to delivery, ensuring architecture integrity and adherence to defined principles. + Conduct periodic **architecture reviews, audits, and optimization assessments** to drive continuous improvement. + Build reusable assets, accelerators, and blueprints to shorten time-to-market and improve solution quality. **5. Innovation & Thought Leadership** + Collaborate with internal R&D; and innovation labs to **industrialize IP** , develop prototypes, and scale successful pilots. + Represent NTT DATA's BPS practice in industry forums, whitepapers, and innovation showcases. **Qualifications & Experience** + **15+ years** in Business Process Services, Digital Transformation, or Enterprise Architecture roles; **5+ years** leading solution or architecture teams. + Proven success designing **large, multi-domain BPS or BPaaS solutions** across industries such as insurance, healthcare, or financial services. + Deep understanding of **process transformation frameworks** , outcome-based models, and value realization strategies. + Robust expertise in **cloud platforms, automation, AI / ML integration, data orchestration** , and **workflow optimization** . + Excellent executive presence with **strong storytelling and influencing skills** across technical and business audiences. **Success Metrics** + Win rate improvement for large BPS pursuits through innovative architecture design. + Increased adoption of **modular, reusable frameworks** across engagements. + Reduction in time-to-solution and delivery cost through standardized patterns. + Quantifiable client outcomes: improved efficiency, accuracy, and ROI enabled by architecture. + Internal IP / innovation contributions thought leadership visibility, and architecture excellence. **Why This Role Matters** This is a **pivotal leadership role** in shaping NTT DATA's future of Business Process Services - evolving traditional outsourcing into **AI-driven, agentic, composable service ecosystems** .

📌 Domain Solution Architect (Bengaluru)
🏢 NTT America
📍 Bengaluru