Job Description Role: Key Account Manager
n Salary Bracket: INR 7LPA+
n Location: Mumbai / Delhi / Bengaluru (Please apply if you are currently based out of the mentioned cities only)
n Job Type: Remote
n About Strobe Works:
n We are an independent creative agency helping brand improve their recall value through storytelling & experiential marketing campaigns across platforms. Strobe Works specializes in the luxury hospitality domain working with International brands such as Marriott, Hilton, IHG, Radisson, Hyatt, Leela and AccorHotels.
n Job Summary
n With a clear understanding of the clients business and creative mindset, the Key Account Manager chalks out a explicit marketing & and advertising roadmap for our key clients. Responsible for leading a team of Account Executives, the Key Account Manager needs to ensure high customer satisfaction levels and retention of business.
n Responsibilities and Duties
n · Develop Marketing & Advertising blueprints for key accounts (Quarterly)
n · Co-develop positioning campaigns with the Creative Head
n · Create Campaign Concept Notes
n · Lead & Monitor Account Executives
n · Conduct monthly "Best Practices" training sessions
n · Conduct monthly internal review sessions on key accounts with the creative team, studios, social media,
performance and ORM
n · Create sound Account Management processes
n · Lead monthly client satisfaction calls & improvise as required
n · Be the face of the agency for the client
n · Develop & submit campaign impact reports
n · Work on creative pitches along with the creative head
n · Identify Account Mining opportunities to strengthen revenue per account
n Required Experience, Skills and Qualifications
n · Ability to communicate clearly both verbally and in writing
n · Must be well-organized and process-oriented
n · Excellent people skills and the ability to work with a wide range of people
n · Ready to travel extensively within India
n (As we work in the luxury hospitality segment, you get to experience the best hotels and resorts)
n · Professional appearance and persona
n · Sound knowledge of media planning
n · Travel to the client location may be required
n · Should have relevant experience of more than 2 years on leading national accounts
n Education & Training
n · Experience: 5+ years of experience (in advertising)
n · Educational background: Mass Comm, Branding & Advertising, MBA - Creative Field
n Reports to the "Account Director"