The Zonal Facilities Head is a strategic leader accountable for the complete end-to-end management of all infrastructure and facilities within a specific zone. This role's core purpose is to drive operational excellence by ensuring every facility functions efficiently and compliantly. And responsible for optimizing operational costs, fostering a safe and productive environment, and consistently achieving the Zonal Management Plan and all key performance indicators (KPIs).

Strategy and Planning
Develop and implement facilities strategy for the zone, aligning with organizational goals and long-term vision.
Conduct strategic planning for future infrastructure needs, technology adoption, and service enhancements.
Analyze market trends and best practices in facilities management to drive continuous improvement and innovation.
Policies, Processes & Procedures
Establish, review, and continuously improve facilities policies, processes, and standard operating procedures (SOPs) to ensure efficiency, consistency, and compliance across all locations.
Ensure all policies and procedures adhere to relevant industry standards and regulatory requirements.
Facilities Management
Strategic Leadership sets the vision for facilities and infrastructure management in the zone.




Operational Excellence to ensure the smooth and compliant functioning of all facilities.
Financial Stewardship and accountable for optimizing costs and managing budgets effectively.
People Management
Lead, mentor, and manage a high-performing team of Regional Facility Managers and Facility Officers.
Conduct regular performance reviews, provide constructive feedback, and establish transparent individual and team deliverables.
Manage team resource allocation and workload to ensure optimal efficiency and service delivery.

Bachelor's degree in Facilities Management, Business Administration, Engineering, or a related field.

Minimum of 15 years of experience in multi-site facilities management, with at least 3+ years in a leadership role managing large teams and extensive branch networks.
In-depth knowledge of facilities operations, including housekeeping, maintenance, mailroom services, and vendor management.

Strong understanding of statutory compliance requirements related to facilities.
Proficiency in facilities management software and financial management tools.

Pay range and compensation package

Metrics that are used to evaluate the success/performance of the role; Compliance rate (%)
We are committed to diversity and inclusivity in our hiring practices.

📌 Regional Facilities Managers (Mumbai)
🏢 Yes Bank
📍 Mumbai