Our client, a global aviation industry organization, is looking for an accomplished Associate Director Financial & Revenue Services to lead its Finance Shared Services function based in Bengaluru, India.
Operations & Strategic Management
Manage, coordinate, and own end-to-end business performance across all Financial and Revenue Service teams, ensuring seamless delivery to internal and external business partners.
Drive KPI achievement, proactively identifying risks, implementing corrective actions, and conducting root cause analysis (RCA) for any deviations.
Conduct structured weekly reviews with all direct reports and periodic governance reviews with business partners, with data-driven insights and action tracking.
Secure and grow existing business relationships while supporting the acquisition and onboarding of new business partnerships.
Drive a cost-conscious culture within the team without compromising on quality, safety, or service levels.
Process & Digital Transformation
Champion the adoption of AI and digital tools within the functions—including intelligent forecasting, predictive analytics, and workflow automation—in partnership with IT and transformation teams.
Lead the identification and piloting of automation opportunities (RPA, AI-assisted decision-making) to reduce manual effort and improve turnaround accuracy.
Build team capability in data literacy and digital tools; drive a mindset shift from reactive operations to proactive, insight-driven management.
Collaborate with the Digital and Innovation teams to contribute to their broader Digital roadmap,



acting as a business sponsor for relevant initiatives within the domain.
Collaborate with global stakeholders and cross-functional teams to uphold service quality and compliance with Service Level Agreements (SLAs).
Lead, motivate, coach, and develop a diverse team of 75+ employees and managers across four teams, fostering a high-performance and inclusive culture.
Define clear career development pathways for team members; drive structured talent reviews, succession planning, and Individual Development Plans (IDPs).
act as a role model for ethical, people-first management.
Qualifications, Education, Experience & Skills
Master's degree in Finance or Business Administration, with a Bachelor's degree in Finance (preferred).

Experience
Minimum 15+ years of overall experience with at least 7–8 years in a leadership role managing large, multi-functional teams.
Prior experience in Finance GBS/GCC is strongly preferred; Demonstrated experience leading organizational transformation or process improvement programs.
Solid exposure to AI/Digital transformation projects in an operational context is a plus.
Excellent analytical and problem-solving skills with strong business acumen and financial literacy.
Proficiency in PowerPoint, Excel, and data visualization tools (e.g., Power BI, Tableau).
Strong client communication, stakeholder management, and executive presentation skills.
High customer orientation, service mindset, and intercultural competence.
Willingness to occasionally travel internationally.
Excellent spoken and written English for the international business communications.

📌 Associate Financial Planning Director (Bengaluru)
🏢 Nexo
📍 Bengaluru