Job Description Job Title: KAM – Ecom / Qcom
n Experience Required: 5+ Years
n Location: Ahmedabad
n Job Summary
n We are looking for an experienced and data-driven E-Commerce Manager to lead and optimize our online business across marketplaces and D2C websites. The ideal candidate will manage key
n marketplace accounts, improve product visibility, enhance conversion rates, and drive revenue
n growth through strategic planning, performance marketing inputs, and cross-functional
n collaboration.
n Key Responsibilities
n Marketplace Management
n n Manage relationships and business operations with Qcom & Ecom partners.
n Ensure timely listing, relisting, and optimization of product catalogues.
n Drive revenue growth through promotions, ads, and platform-led opportunities.
n Track and manage platform payments, returns, claims, and penalties.
n n D2C Website Management
n n Oversee website updates, product pages, banners, and user experience improvements.
n Coordinate with performance marketing teams for traffic and conversion optimization.
n Analyse customer behaviour, A/B test funnels, and improve retention metrics.
n n Sales Planning & Growth
n n Build monthly and quarterly sales plans for all e-commerce platforms.
n Drive visibility via deals, pricing strategies, and exclusive online launches.
n Monitor competition pricing, promotions, and new launches.
n Operations,



Inventory & Supply Chain Coordination
n n Ensure optimal stock availability across fulfilment centres
n n Work closely with supply chain teams to minimize OOS, returns, and delivery issues.
n Monitor marketplace SLAs to maintain high service performance.
n n Marketing & Content Optimization
n n Coordinate with content and creative teams for A+ pages, images, and videos.
n Manage marketplace ads (AMS, Flipkart Ads, etc.) and improve RoAS.
n Lead review generation initiatives and improve seller ratings.
n n Reporting & Data Analysis
n n Create weekly/monthly dashboards analysing sales, marketing performance, inventory, and profitability.
n Identify business opportunities through data-driven insights.
n n Key Requirements
n n 5+ years of hands-on e-commerce experience in marketplaces and/or D2C.
n Robust understanding of marketplace algorithms, metrics, and growth levers.
n Proficient in Excel, analytics tools, and marketplace portals.
n Experience managing performance ads (AMS/Google/Facebook) is an advantage.
n Strong communication, negotiation, and project management skills.
n MBA in Sales/Marketing preferred
n n Key Competencies
n n Data-driven decision making
n E-commerce analytics & forecasting
n Strategic planning & execution
n Stakeholder management
n Problem-solving & agility
n Cross-functional collaboration
n

📌 Key Accounts Manager - ECom / QCom (Sabarmati River)
🏢 Iscon Balaji Foods
📍 Sabarmati River