AR Manager – SaaS Billing, Collections & Order-to-Cash | Remote (NetSuite/Maxio)

Fully Remote | Full-Time
This isn't a standard data-entry AR role. We're looking for an AR Manager with a business-first mindset who can own order processing, billing, and collections end-to-end — while spotting process gaps and driving automation across Finance operations.
You'll operate independently, communicate peer-to-peer with US-based Controllers and AP Managers, and grow into broader finance and operational responsibilities over time. If you combine sharp AR execution with intellectual curiosity and a builder's mindset, we want to talk.

Core Responsibilities (Immediate) Order & Invoice Management
Execute order processing and invoicing via Maxio and Salesforce with high accuracy
Ensure billing data integrity and coordinate corrections when discrepancies arise
Strategic Collections
Monitor aging reports and proactively follow up on past-due accounts
Hold professional, peer-level conversations with US-based Controllers and AP Managers to resolve payment barriers
Investigate root causes of non-payment and coordinate cross-team solutions
Month-End & Finance Support
Support AR-related month-end closing activities
Help calculate and validate commission-related data tied to billing and collections
Process Compliance & Execution
Follow structured reminder/follow-up systems for high-balance and past-due accounts
Maintain accurate records and documentation for collections and billing activities
Written Communication
Prepare clear,



professional communications for internal teams and external client accounting contacts
Document issues, resolutions, and process notes clearly and consistently

Growth Responsibilities (Over Time) Partner with Finance leadership to automate order processing and collections workflows
Support implementation and optimization of Maxio Advanced Billing , including automated dunning and client payment portals
Identify inefficiencies and recommend improvements that boost speed, accuracy, and cash flow
Develop into a backup operational resource for the Controller
Assist with US state and international sales-tax research as business familiarity grows
Gain cross-functional exposure to broader finance operations over time

✅ Required Qualifications Strong professional verbal English , with confidence presenting to US-based finance executives
Solid written communication skills for both internal and external (client) audiences
Executive presence suited to Zoom-based client interactions
Hands-on proficiency with Maxio, Salesforce, and Excel/Google Sheets
Proven ability to operate independently, with discipline and accountability in a remote environment
Strong problem-solving mindset and ability to manage competing priorities
Excellent organization and follow-through without close supervision

⭐ Preferred Qualifications CPA or equivalent accounting foundation
Experience with SaaS billing platforms and automated collections workflows
Experience supporting month-end close processes
Track record of improving operational or finance processes

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