Company Description
The Sleep Shell is India’s first brand dedicated to creating braless pajama sets that combine comfort and style. With a focus on empowering women, The Sleep Shell designs ultra-soft, satin-like cotton sleepwear featuring innovative braless technology for gentle support and confidence without pads or wires. Offering sizes from XS to 6XL, the brand celebrates inclusivity and promotes a new standard of nighttime comfort. With thoughtfully crafted styles and unique designs, The Sleep Shell redefines sleep and lounge wear for every woman.
Role Description
This is a full time, on-site role based in Mumbai for a Client Services Intern. The intern will assist in addressing customer inquiries, resolving client issues, ensuring customer satisfaction, and supporting the overall customer service experience. Additionally, the role involves engaging with clients, coordinating communication,
and providing support to the finance department as required.
Qualifications
Strong skills in Client Services and Customer Service to manage and address client needs effectively
Excellent Communication skills to foster positive client relationships and provide clear, professional assistance
Experience in ensuring Customer Satisfaction through effective problem-solving and personalized support
Basic knowledge of Finance to assist with financial tasks or queries as needed
Ability to work collaboratively in a fast-paced, on-site environment in Mumbai
Proactive attitude with a focus on delivering value to clients
Pursuing or holding a degree in business, communications, or a related field is an advantage