**Senior Associate - Sales Support** **AI-enabled Contracts, Billing Governance & Revenue Assurance** **Role Overview** We are looking for a detail-oriented and analytically strong qualified to support **customer billing governance and revenue assurance operations** across telecom products and enterprise services. This role focuses on ensuring **accurate, timely, and compliant billing** by aligning vendor/OEM contract inputs, commercial terms, product attributes, and billing triggers. The individual will leverage **workflow tools, analytics, automation-enabled controls, and system-driven insights** to proactively manage billing gaps, revenue leakage, and exceptions. **Key Responsibilities** **Billing Governance & Execution** + Support end-to-end **billing readiness, setup coordination, trigger tracking, and issue resolution** + Ensure accurate billing setup aligned to product, contract, and customer requirements + Drive timely billing activation and closure through workflow tracking **Contract-to-Billing Alignment** + Review **orders, contracts (vendor/OEM), commercial terms, and product attributes** + Validate billing conditions including start dates, rate plans, charge attributes, and account structures + Ensure seamless flow from contract inputs to downstream billing outputs **Revenue Assurance & Invoice Validation** + Execute billing quality checks and support **revenue assurance controls** + Analyze billing exceptions, invoice discrepancies, under/over-billing, and disputes + Identify and mitigate **revenue leakage risks and control gaps** **Analytics, Automation & Insights** + Leverage **automation tools, anomaly detection, dashboards, and analytics outputs** + Improve invoice accuracy, exception prioritization,



and revenue visibility + Support adoption of AI-driven insights for proactive governance **Stakeholder & Vendor Coordination** + Collaborate with **Sales Support, Billing, Finance, Product, Operations, Technology, and vendors/OEMs** + Drive resolution of billing gaps, pending triggers, and open assurance issues + Ensure effective communication across upstream and downstream teams **Governance, Compliance & Reporting** + Maintain trackers, dashboards, and documentation for leadership visibility + Ensure adherence to **process controls, audit readiness, and compliance standards** + Support reporting on billing accuracy, leakage, and exception trends **Required Qualifications** + 8+ years of experience in **telecom billing operations / billing support / revenue assurance** + Strong understanding of: + Billing lifecycle and triggers + Invoice validation and dispute management + Vendor/OEM contract inputs and commercial terms + Experience with **workflow tools, dashboards, and reporting platforms** + Strong analytical, problem-solving, and stakeholder management skills **Preferred Qualifications** + Experience with **AI/automation-enabled billing controls and analytics tools** + Exposure to enterprise telecom products and services + Familiarity with **compliance, audit,



and governance frameworks** **Key Skills** + Billing Governance & Operations + Revenue Assurance & Leakage Control + Contract-to-Billing Alignment + Invoice Validation & Exception Management + Analytics & Automation Tools + Stakeholder & Vendor Management **Impact Measures** + Improved **invoice accuracy and billing timeliness** + Reduction in **billing gaps, disputes, and revenue leakage risks** + Enhanced visibility through **dashboards, analytics, and reporting** + Increased **automation coverage across billing controls and validation** + Stronger **compliance, audit readiness, and governance discipline** **Location** Gurgaon, India **Weekly Hours:** 40 **Time Type:** Regular **Location:** Gurgaon, India It is the policy of AT&T; to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T; will provide reasonable accommodations for qualified individuals with disabilities. AT&T; is a fair chance employer and does not initiate a background check until an offer is made. AT&T; will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

📌 Sr Associate Billing Governance & AI Revenue Assurance / Telecom Billing / Invoice Validation / Billing Operations (Gurugram)
🏢 At&T
📍 Gurugram